Eryn Killian is a highly experienced professional specializing in quality and process improvement, with a background in archival management and client relations. Since June 2017, Eryn has served as a Quality and Process Improvement Specialist and Scheduling Coordinator at West Physics, where responsibilities include client communication, scheduling, compliance, and travel coordination. Prior roles include Onboarding and Implementation Specialist at West Physics, Content Management Specialist at Allied Vaughn, and various archival positions at the Gerald R. Ford Presidential Library, Bentley Historical Library, and Robert O. Akomah & Associates. Eryn holds a Master of Science in Information with a focus on Archives and Records Management from the University of Michigan and a Bachelor of Arts in English Language and Literature from The College of Wooster.
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