Thang Ly

Thang Ly is an experienced IT professional with a diverse background in technical support and management. Currently serving as IT Manager at West Valley Construction Company Inc. since October 2020, Thang previously worked as a Desktop System Analyst at Informatica, where responsibilities included providing technical support and creating knowledge-base articles. At Patelco Credit Union, Thang held the position of IT Desktop Administrator III, recognized for exceptional performance in ticket resolution. Earlier roles included IT Helpdesk Specialist III at Fortinet and IT Helpdesk Specialist II at CardioDx, both emphasizing customer service and technical support. Thang began a career in IT as a Jr. Network Admin and Field Technician, showcasing strong foundational skills. Thang holds a B.A. in Business Administration with a focus on Management Information Systems from San Jose State University.