Kourtney Hernandez

Kourtney Hernandez currently works at Westamerica Bank as the VP/Recruiting Manager since April 2018. Prior to this role, Kourtney worked at BBVA Compass as the Client Experience Operations Manager from November 2015 to April 2018, and at Chase as the AVP/Assistant Branch Manager from May 2008 to November 2015. At Westamerica Bank, Kourtney leads a team of recruiters and provides guidance, advice, training, and mentoring. Additionally, Kourtney establishes performance metrics and implements improvements to branding, services, and workflow. At BBVA Compass and Chase, Kourtney was responsible for various operational tasks such as processing account statements, teller reconciliations, providing excellent customer service, and managing inventory levels and branch supplies.