Suman Pradhan

Associate Director- Operations & Customer Experience

Suman Pradhan is an experienced professional in operations and customer experience, currently serving as Associate Director at Westbury Kommerce since February 2021. Prior to this role, Suman held positions at Aditya Birla Fashion and Retail Ltd. as Manager of Ecommerce & Omni Channel, and at Quikr, where responsibilities included Cluster Head and City Manager, overseeing logistics and day-to-day operations. Earlier experience includes roles as Senior Manager of Last Mile Operations at Parcelled and Assistant Manager Operations at Spencer's Retail Limited. Suman's educational background encompasses a PGDM in Marketing and HR from IMI Delhi and an Engineer's Degree in Electronics and Communications Engineering from KIST, BPUT.

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