Stephanie R.

Stephanie R. has significant work experience in the financial industry. Stephanie began their career at Royal Credit Union in 2004, where they held roles such as Manager of Electronic Services and Loan Supervisor. During their time at Royal Credit Union, they also served as the Interim Minnesota Branch Manager and Interim Credit Risk Manager, demonstrating their ability to successfully manage teams and improve service quality.

In 2016, Stephanie joined WESTconsin Credit Union as Vice President of Member Experience, where they were responsible for evaluating and providing a holistic view of all member interactions. Stephanie also played a key role in implementing strategies to drive exceptional service, growth, and profitability. In 2018, they were promoted to Chief Experience Officer, further showcasing their expertise in enhancing the member experience.

Overall, Stephanie R. has a proven track record of leadership and a strong focus on improving customer service within the financial industry.

Stephanie R. obtained a Bachelor's Degree in Public Relations, Advertising, and Applied Communication as well as a Bachelor's Degree in English Language and Literature, General from the University of Wisconsin-Eau Claire. Additionally, they completed a Supervisory and Leadership Certificate from the same university.