Richard Montgomery

Vice President, Call Center And Collections | Customer Service at Western Dental

Richard Montgomery has extensive work experience in leadership roles in customer service, collections, and call center management. Richard has held positions such as Vice President at Western Dental, Option One Mortgage, Avaya, Bank One, and American Express. In these roles, they were responsible for managing personnel, P&L, quality control, training, and compliance. Richard successfully implemented various initiatives to improve customer service and increase revenue.

Richard Montgomery studied at California State University, Long Beach, where they obtained a Bachelor's degree in Business Marketing. No specific start or end years are provided for this education experience.

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  • Vice President, Call Center And Collections | Customer Service

    October, 2008 - present

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