Andrew Goodyear is a Senior Information Technology Business System Analyst at Western Sydney University, specializing in the support and maintenance of the Student Management System since May 2018. Previous experience includes roles as Supply Coordinator and Systems Support Manager at Aerobelt Australia Pty Ltd and an extensive tenure at Commonwealth Bank, where Andrew served in various capacities including IT Service Delivery Manager and Project Manager. Andrew possesses multiple ITIL certifications and maintains a strong focus on service delivery, risk management, and stakeholder relationships. Andrew's educational background includes a Higher School Certificate from Patrician Brothers College and several advanced ITIL courses from Dimension Data Learning Centre.
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