Tyrone R

Tyrone R has over 18 years of experience in resource planning and performance management within various organizations. Currently serving as the Resource Planning and Performance Manager at Westminster City Council since October 2019, Tyrone previously worked as a Resource Planner at Peabody from November 2012 to April 2019. Earlier roles include Intra-Day Coordinator positions at LV= and RBS Insurance from September 2008 to November 2012 and May 2005 to September 2008, respectively, where real-time coordination and analysis were conducted across multiple contact centres in the UK using systems such as Avaya CMS, QMax, and EWFM.