Lisa Buckingham

Lisa Buckingham possesses extensive experience in workforce management and operations within the customer service sector. Currently serving as Senior Manager Workforce Management and Strategic Workforce Management Lead at Westpac New Zealand since February 2021, Lisa has held various managerial positions, including Operations Manager. Prior to this role, experience was gained as Contact Center Manager at Concentrix and Optimisation Manager at Vodafone. Lisa's career also includes significant roles at Westpac New Zealand Limited, where responsibilities included Senior Manager Operations & Optimisation Customer Contact Centre and Senior Manager Business Intelligence. Earlier in the career, Lisa worked at TelstraClear as a Team Leader. Educational background includes studies at Glenfield College.