Jon Goold has 22 years of experience in the financial services industry, including 15 years dedicated to enhancing customer outcomes through digital solutions. They have implemented innovative initiatives at Westpac, such as electronic verification and automated income verification, and have successfully driven the delivery of a seamless digital home loan journey. Jon has extensive experience with senior stakeholder engagement and has worked within scaled agile frameworks for seven years. They hold dual Bachelor’s Degrees in Commerce and Civil Engineering from the University of Sydney.
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