Rafael Berroa

Rafael Berroa is an accomplished technology professional with extensive experience in engineering and IT management. Currently serving as Chief Engineer for Digital Channels and Infrastructure Engineering at Westpac since July 2019, Rafael has previously held key roles including Executive Manager at Commonwealth Bank, overseeing IT services for over 42 contact centers, and Senior Technology Architect at CommSec, where Rafael contributed to the development of the CommSec platform. Early career positions included IT Manager at Once, responsible for developing a banking platform, and Consultant at Avanade, where Rafael worked on high-profile projects for clients such as Westpac and Rio Tinto. Rafael's diverse experience began in various roles at PAW, Manaccom, Wintel, DAT, and Senteq, alongside educational credentials from the University of Wollongong and the University of Technology Sydney.