Santhosha (Nandi) Natarajan is an experienced professional in customer analytics and marketing, currently serving as Director of Customer Analytics and Insights at Westpac. Previous roles at Westpac include Senior Manager for Everyday Banking Marketing Analytics and Senior Manager for Everyday Banking, Deposits and Digital Marketing Analytics. Santhosha has also worked as a Senior Consultant at BusinessMinds, a BI Analyst at Salmat, and began a career as a Software Engineer at Infosys. Educational qualifications include a Diploma in Artificial Intelligence and Machine Learning from The University of Texas at Austin and a Master's in Innovation and Technology Management from the University of New South Wales.