WeTheHobby
Ali Petrillo is an accomplished customer success and experience professional with a diverse background spanning various industries. Currently serving as the Customer Success Manager at WeTheHobby since August 2024, Ali previously excelled as the Customer Experience Manager at SPX FLOW, Inc., where leadership of a customer service team significantly enhanced customer satisfaction. Past roles include Human Resources & Marketing Specialist at Classy Chassy Car Wash, Marketing Specialist at LeChase Construction, and Physician Liaison at the University of Rochester Medical Center, demonstrating expertise in relationship management and operational excellence. Additionally, Ali has experience in event planning and marketing from positions at McQuaid Jesuit and Allendale Columbia School, as well as roles focusing on alumni relations and team management. Ali holds a BS in Communication Applications from SUNY Brockport.
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WeTheHobby
Based in Rochester, NY, WeTheHobby is a trusted and respected high-growth brand in the sports and sports card entertainment industries. We specialize in crafting a unique hobby experience through creating dynamic livestream events, assisting local customers in our retail card shop, and shipping sports cards and related goods to clients worldwide. We are a passionate, forward-thinking team with a commitment to exceptional customer service in an explosive and exciting field.