Ali Petrillo

Ali Petrillo is an accomplished customer success and experience professional with a diverse background spanning various industries. Currently serving as the Customer Success Manager at WeTheHobby since August 2024, Ali previously excelled as the Customer Experience Manager at SPX FLOW, Inc., where leadership of a customer service team significantly enhanced customer satisfaction. Past roles include Human Resources & Marketing Specialist at Classy Chassy Car Wash, Marketing Specialist at LeChase Construction, and Physician Liaison at the University of Rochester Medical Center, demonstrating expertise in relationship management and operational excellence. Additionally, Ali has experience in event planning and marketing from positions at McQuaid Jesuit and Allendale Columbia School, as well as roles focusing on alumni relations and team management. Ali holds a BS in Communication Applications from SUNY Brockport.