Lance Rowland

Lance Rowland is an accomplished Information Technology professional currently serving as an Information Technology Help Desk Technician at Quiet Platforms since December 2022. Prior to this role, Lance worked as an Information Technology Analyst at Smart Tech Services from December 2020 to October 2022, where responsibilities included classifying incidents and service requests, implementing corrective actions for errors, providing feedback on ServiceNow functionality, and documenting solutions in the ITSM ticketing system. Lance holds a Bachelor's Degree in Information Technology and Network Security from DePaul University.