Brendan Mulryan

Brendan Mulryan currently serves as Vice President of Customer Care at H&R Block and as an Advisor at Whatnot, while also being a Non-Executive Board Member at InXpress, a global logistics platform. Previously, Brendan held the position of Vice President of Customer Support & Success at Etsy, where leadership spanned global support operations and the enhancement of customer experience strategies. Other notable roles include Vice President of Customer Success at Docurated, where Brendan focused on enterprise client retention and growth, and several positions at Google, including Program Management in Consumer Operations. Brendan's educational background includes an MBA from Harvard Business School, a BSc in Finance from Georgetown University, and a certificate in Mandarin Chinese from Beijing Language and Culture University.