Laura Allen

Laura Allen has a diverse work experience spanning various roles and industries. Laura most recently worked at Wheely as the Global Director of Customer Experience. Prior to that, they held the position of Global Director of Training at the same company.

Before joining Wheely, Laura worked at Jumeirah Group / Jumeirah Hotels & Resorts for nearly a decade. Laura'sroles there included Learning and Development Manager, Assistant Learning and Development Manager, Assistant Front Office Manager, Executive Lounges Manager, and Assistant Guest Services Manager Royal Residences.

Earlier in their career, Laura worked as the Reception Manager at The Red Carnation Hotel Collection and participated in their Management Program. Laura also gained experience as a Restaurant Supervisor at Teach de Broc and as a Reservationist at Company of the Cauldron.

Laura's early work experience includes a management trainee role at Sheraton Hotels & Resorts.

Overall, Laura has developed expertise in customer experience, training and development, front office operations, and guest services management throughout their career.

Laura Allen's education history is as follows:

In 2001, they attended Tarbert Comprehensive School in Tarbert, where they pursued their Leaving Certificate with a field of study that included Art, French, English, Science, Math, and Irish. Laura completed their Leaving Certificate in 2006.

From 2006 to 2011, Laura Allen attended Shannon College of Hotel Management, where they obtained a Bachelor of Business Studies degree with a specialization in International Hotel Management.

In 2018, they pursued Designing, Delivering & Evaluating L&D studies at CIPD Qualifications for a brief period.

In 2020, Laura Allen attended Cornell University and earned a Certificate in Business Analytics.

In 2021, they obtained a Yellow Belt in Lean Six Sigma from an undisclosed institution.