Karr uses a relationship-based approach with retail and direct-to-consumer customers, combining hands-on expertise with data-driven insights and supported by a national customer success team. In addition, Karr draws on cross-functional resources to strategically guide fast-growing customers in delivering their brand experience.
Karr's past positions include VP roles in customer success and client services in the digital and software-as-a-service (SaaS) spaces, managing both the onboarding and success strategies for major enterprise technology platforms across a diverse mix of industry sectors.
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