Cécile Odouard

Cécile Odouard is an experienced professional in customer success and project management, currently serving as the Head of Customer Success at Whispli since March 2022. Previously, Cécile held similar responsibilities at Keepeek from July 2016 to February 2022, where Cécile established the Customer Success department, managed key performance indicators, and coordinated a customer success management team. Cécile's extensive background also includes roles such as Marketing & Communication Manager and DAM Consultant Manager at Keepeek, and project manager positions at ARMADILLO and ICONOS. Cécile's career began with roles in picture research and documentation, supported by a Master's degree in document engineering from Université de Bourgogne and a DUT in Information-Communication from the same institution.