JT

Jeremy Toms

Director Of Customer Success at WhistleBlower Security Inc.

Jeremy Toms has extensive experience in Customer Success and Service Delivery, having held various managerial and supervisory roles in different companies such as WhistleBlower Security Inc., Walker Group, and W3 Solutions. Their responsibilities included ensuring outstanding service delivery, analyzing performance statistics, setting operational performance targets, coaching team members, and managing financial risks through effective claim management.

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Timeline

  • Director Of Customer Success

    February, 2024 - present

  • Customer Success Manager

    January, 2020

  • Manager Service Delivery

    March, 2018

  • Assistant Manager Service Delivery

    February, 2015

  • Supervisor – Incident Reporting

    April, 2012