JR

Julie Rachih

Service Delivery Manager (data)

Julie Rachih has extensive experience in service delivery and incident management, currently serving as a Service Delivery Manager (Data) at Whitbread since April 2017, following roles as Major Incident and Problem Manager and Service Operations Analyst. Prior experience includes Problem/Incident Manager at Computacenter, where leadership of a five-person team focused on incident management and process development took place. Julie held various positions at Capgemini, overseeing a portfolio of corporate applications and managing incident response for the Metropolitan Police Service. Initially, roles at Atos involved incident and problem management for law enforcement, and earlier career beginnings at the Metropolitan Police involved administrative support and service desk management. Julie's career began as an Administrator with EASAMS, providing support for software development. Education was completed at France Hill Comprehensive School.

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