Alyssa Hinkle

Alyssa Hinkle is an experienced IT Support Associate II at Amazon since November 2021, with a background in various customer service and technical roles. Alyssa has served as a river guide, photographer, and entertainer for Whitewater Challengers since May 1999, showcasing skills in CPR and Swift Water Rescue, along with Advanced Wilderness First Aid. Previous positions include clerk at Dunkelberger's Sports Outfitters, banquet server and surveillance at Wind Creek Hospitality, and web coach and QA at Web.com, reflecting a strong progression in technical and customer service capabilities. Alyssa's education includes a degree in Computer Science from Northampton Community College and a certificate in web development from New Horizons Computer Learning Center, complemented by an associate's degree from Lehigh Carbon Community College.