Who's There Group
Rachael Smith is an experienced Customer Service Manager currently working at Who's There Group since May 2018, where responsibilities include employee onboarding, training, and managing the Customer Service Team for various divisions. Prior experience includes roles as a Customer Service Associate and Key-Account Manager at Knock Knock, an Executive Assistant and Office Manager at Belle Capital Management and Pure Hair Inc, and a Sales Ambassador at David.M.Robinson. Rachael also held a position as a Passenger Service Agent at Swissport, demonstrating a strong background in customer service across multiple industries. Education was completed at Fairfield High School in the United Kingdom.
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Who's There Group
The Who’s There Group was formed in January 2018 to create one kick-ass umbrella for the team* behind Knock Knock and Em & Friends. We work together to create books, gifts, and cards to celebrate our very real lives, hearts, and funny bones. In 2022, the Who's There Group was acquired by Union Square & Co., the publishing division of Barnes & Noble.