Kay Kalvin is an experienced professional with a strong background in business analysis and call center management. At the WI Department of Employee Trust Funds, Kay holds the position of Business Analyst and also serves as the Contact Management Section Supervisor. Prior to this, Kay was the Call Center Site Manager at M&I Bank and the Call Center Supervisor at Lands' End. Kay earned a Bachelor of Science degree in Secondary Education from the University of Wisconsin-Platteville.
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