Denise Santos is an experienced professional with a diverse background in travel, customer service, and management. Currently serving as Regional Manager for Expedition Cruise Operations at Wilderness Travel since October 2017, Denise has successfully increased sales and revenue by enhancing group and private charter sales and maintaining strong relationships with esteemed small ship operators. Previous roles include Travel Consultant positions at Wilderness Travel and Peet's Coffee, where Denise managed wholesale partnerships and provided exceptional client services. Denise's career also encompasses roles at theBalm Cosmetics, Virgin America, U.S. Bank, San Francisco State University, Downey Savings, and Borba Investment Realty, showcasing a consistent focus on customer satisfaction and operational efficiency. Denise holds a Bachelor's Degree in Sociology from San Francisco State University.
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