Soledad Ruiz Laborde

Soledad Ruiz Laborde has extensive work experience in various managerial roles within the telecommunications industry. Soledad most recently worked at Wildlife Studios as the Head of FinOps and Partnerships, where they established the IT Planning team and implemented a cost governance model.

Prior to that, they held positions at Telefónica Móviles Argentina S.A., where they served as the Senior Manager of omnichannel customer care planning, responsible for developing and implementing a homogenous customer experience strategy. Soledad also led the digitization and automation of customer service with an omnichannel approach.

Soledad also worked at Telefónica as the Senior Manager of Projects, Commercial Planning and Control, overseeing a portfolio of 63 strategic projects. In addition, they served as the Senior Manager, Commercial Product Manager Latam, responsible for delivering the TUGO / TU de Movistar program in multiple countries.

Earlier in their career, Soledad worked at Telefónica Móviles Argentina S.A. as a Leader, Commercial E2E Project Manager, where they successfully managed high-impact projects. Soledad also had experience at Telefónica Colombia as the Senior Manager, Financial Planning and Analysis Controller, handling the Consumer business unit.

Soledad's experience also includes being a member of the Due Diligence Team at Telefonica, where they participated in the multicultural team that defined new budgets and conducted market and competitive analysis. Soledad began their career at Telefónica Móviles Argentina S.A. as a Strategic Planning and Controlling Analyst.

Overall, Soledad Ruiz Laborde's work experience demonstrates their expertise in strategic planning, project management, customer care, and financial analysis within the telecommunications industry.

Soledad Ruiz Laborde completed an Executive MBA at the IAE Business School in 2010-2011. Soledad also pursued a Leadership for Change program at Universitas Telefónica Barcelona between an unspecified time and 2014. In 2011, Soledad participated in the Global Immersion Program at Darden School of Business and Harvard Business School. Soledad obtained a certification in Project Management in Uncertain Environments from Universidad Austral, Buenos Aires in 2009 and received training in Leadership and People Management at Universidad de La Sabana from 2007 to 2008. Soledad's undergraduate education includes a Master's Degree in Economics from Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' completed in 2005, and they also obtained a PMO (Project Management) certification from Telefónica de Argentina before 2005. In terms of additional certifications, Soledad obtained SQL Esencial certification from LinkedIn in an unspecified year.