Beto Zaleta Jr.

Beto Zaleta Jr. is a seasoned technical support professional with extensive experience in IT support across various organizations. Currently serving as a Technical Support Analyst at Wiley Rein LLP since March 2016, Beto has previously held positions including Senior Desktop Support Specialist at the National Institutes of Health, DC IT Temp at Quinn Emanuel, Regional IS Technician at Cozen O'Connor, Help Desk Analyst at Baker Botts LLP, IT Assistant at Bonner, Kiernan, Trebach & Crociata LLP, and Technical Support Representative at URS and Graham Staffing Services. Beto's expertise includes desk-side and remote support, incident management, video conference facilitation, employee training, and equipment maintenance, showcasing a commitment to delivering exceptional service and support throughout a diverse career in information technology. Education includes studies at Montgomery College and a high school diploma from Walt Whitman.