Arvind Balaji J.

Arvind Balaji J. is a seasoned professional with extensive experience in customer engagement technologies and financial services. Currently serving as a Senior Manager at Wiley since June 2019, Arvind previously held notable positions at PwC as a Technology Consultant and at Flex Consulting Group in various roles, including Project Manager and Senior Business Analyst. Arvind's expertise encompasses global Salesforce implementations and CRM assessments. With a background that includes product management at Halex Scott Fetzer and co-founding TransFab LLC, Arvind also served as a Research Assistant at the Weatherhead School of Management and held marketing and sales engineering positions at Electrokleen Systems and Blue Star Limited. Arvind's educational credentials include an MBA in Marketing and Strategy from the Weatherhead School of Management, a Bachelor's degree in Mechanical Engineering from ANNA University, and two Master's degrees in Managing Information Technology and Conflict Management from Sullivan University.