Valeria Castro

Valeria Castro has a significant background in account management, sales coordination, and customer service, currently serving as an Account Manager for Core Americas at Wiley since December 2018. Prior experience includes a role as Senior Institutional Sales Coordinator at Wiley, and a decade at Toys"R"Us, where responsibilities spanned analytics, inventory allocation, and customer care. Notable achievements include preparing business analytics reports, ensuring high fill rates for purchase orders, and resolving complex customer issues effectively. Valeria has also coordinated Baby Registry appointments and collaborated with vendors, showcasing strong interpersonal and organizational skills. Valeria's earlier career includes experience as a Bank Teller at PNC, demonstrating a commitment to compliance and customer service excellence.