will bank
Andressa Luz is a seasoned UX Writer currently employed at will bank since June 2021, previously serving as a User Experience Writer at SmartBank and Grupo Netshoes. Andressa contributed to the creation of Coletivo Yama as Estrategista de Conteúdo, focusing on enhancing human interactions through ethical and empathetic communication. Andressa has extensive experience in content strategy, writing, and editing across various sectors, including e-commerce and marketing, with roles at companies like Maria Pia Casa and SPC Brasil. Andressa holds a Master's degree in Letras from Universidade Presbiteriana Mackenzie and additional certifications in UX Writing and Artificial Intelligence, reflecting a strong foundation in digital communication and user experience design.
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