Michele Santobello has a diverse work experience spanning over several decades. michele currently holds the role of Solutions Director, Financial Services at Williams Lea. In this position, they assist in developing and improving the overall strategy for the company's financial support services, focusing on process improvement and innovation.
Prior to joining Williams Lea, Michele worked as a Billing Manager at Hughes Hubbard & Reed LLP from 2020 to 2022. In this role, they were responsible for all aspects of client billing and played a key role in supporting senior management decision-making through budget projections and client profitability analyses.
Before that, Michele served as a Senior Client Account Manager at Paul, Weiss, Rifkind, Wharton & Garrison LLP from 2019 to 2020, where they were responsible for managing client portfolios and recommending actionable improvements.
From 2009 to 2019, Michele worked at Morrison & Foerster LLP in various roles, including Senior Client Account Manager, Client Account Operations Manager, and Lead Client Account Manager/Client Account Manager. In these positions, they managed client life cycles, oversaw billing and collections operations, and collaborated with HR to develop training programs.
Michele's earlier work experience includes positions at Thomson Reuters, Akin Gump, Pillsbury Winthrop Shaw Pittman, Seward & Kissel LLP, and Sullivan & Cromwell. In these roles, they gained experience in sales order support, billing operations, and coordination of billing departments.
Overall, Michele Santobello has a strong background in financial services, client account management, and billing operations, with a focus on process improvement, client satisfaction, and team management.
Michele Santobello received a Bachelor of Science degree in Marketing/Accounting from the City University of New York-College of Staten Island in 1996. There is no information available regarding their education history beyond this.
March, 2022 - present