Florence Humbaire

Florence Humbaire serves as COO Europe for Corporate Risk and Broking at WTW since May 2016, focusing on client service improvement and operational transformation, particularly within the Lisbon Regional Delivery Hub. Previously, Florence held the role of COO Western Europe at WTW, ensuring efficient operations and regulatory compliance across country teams. Prior to WTW, Florence was the Transformation and IT Executive Director for Western Europe at AIG, where oversight of a significant transformation program and restructuring project took place. Additional roles at AIG included France Operations & Systems Executive Director and France Director of Operations, emphasizing operational efficiency and compliance management. Florence's early career includes leadership positions at MMA - Covéa Risks and Winterthur Insurance, with expertise in operations management, strategic project implementation, and team talent development. Florence's educational background includes a degree from OMNES Education in Bordeaux.