AB

Ann Brownlow

Customer Service Officer at Willoughby City Council

Ann Brownlow has extensive work experience in customer service and management roles. Ann started their career in 1998 as a Marketing Coordinator at Hitachi Data Systems. Ann then worked as a National Customer Service Manager at Bausch + Lomb, where they managed the ANZ Sales Call Centre and supervised 18 direct reports.

Ann later joined Bullant Software as a National Call Centre Manager and then moved to Diebold, where they served as the National Call Centre Manager and managed a team responsible for dispatching jobs to field technicians.

Ann then worked at Dell Australia Pty Limited in various roles, including Program Manager & ISO Compliance, APJ Producer Responsibility & Compliance Manager, and Operations Support Manager in Sales Operations.

Ann also gained experience at Heart Research Australia as a Fundraising & Donor Relations Manager, at Hako Australia Pty Ltd as a Customer Service Coordinator, at Philips as a Customer Care Representative, and at iNova Pharmaceuticals as a Customer Service Integration Manager.

Ann'smost recent experience was as a Customer Service Officer at Willoughby City Council, where they were responsible for handling customer enquiries and played an active role in process improvement initiatives. Ann has a strong background in customer service, process management, team coordination, and compliance.

Ann Brownlow obtained a Marketing Certificate in 1994 from the University of Technology Sydney. Prior to that, they attended Hunter Girls High School in Newcastle, where they completed their HSC. The specific field of study for their HSC is not provided.

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Timeline

  • Customer Service Officer

    June, 2015 - present