Michelle Logue

Michelle Logue is an experienced business analyst and customer advocacy manager currently at Winc Australia since May 2016, where responsibilities include overseeing the operational success of the BPO provider and Contact Centre, developing value-driven solutions, and ensuring service level agreements are met. Prior to this role, Michelle held various positions at Staples Australia Pty Limited from 2006 to 2016, including Customer Service Manager and Customer Service Training Officer, where significant achievements included leading workforce planning and setting up an offshore contact centre. Michelle’s career began at Corporate Express Office Supplies, where multiple roles were undertaken. Additionally, formal qualifications include a Certificate IV in Training & Assessment obtained in 2013.