Alicia Dover

Customer Care Advocate at WinCup

Alicia Dover has diverse work experience in customer service roles. Alicia joined WinCup in 2020 as a Customer Care Advocate. Prior to that, they worked at Advanced Distributor Products for a significant duration starting in 1998. During their time at Advanced Distributor Products, they held various positions, including Customer Care Professional, Customer Service Supervisor, and Customer Service Representative/Team Lead. In these roles, Alicia demonstrated strong leadership skills, managed daily operations, maximized profitability, maintained customer satisfaction, and effectively communicated with internal and external stakeholders. Alicia also excelled in generating sales orders, managing reports, coordinating tasks, and resolving issues efficiently.

Alicia Dover completed their Bachelor of Science degree in Marketing from South Carolina State University in 1996. In 2011, they furthered their education by pursuing a Master's degree in Arts Management and Leadership from Liberty University, which they successfully completed in 2013.

Location

Atlanta, United States

Links


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices


WinCup

2 followers

WinCup is a manufacturer of foam disposable cups, bowls, containers, and lids.WinCup is a manufacturer and innovator of biodegradable, sustainable, and recyclable disposable foodservice to-go ware. These products are also soil biodegradable, as well as home and industrial compostable. As one of the leading manufacturers of foam disposable cups,bowls, containers, and lids, WinCup's eight global manufacturing locations are committed to upholding our core values: manufacturing high-quality products and guaranteeing superior customer service. customers in our business markets (retail/consumer, institutional, mass merchandisers/club stores, convenience stores, quick-service WinCup's innovative product line, and high service levels for steady growth in their markets.