Francesca Guerrera

Francesca Guerrera is an experienced HR Business Partner at Wind Tre since March 2016, specializing in Customer Value Operations with a focus on enhancing customer base value through marketing strategies and performance management of suppliers. Prior to this role, Francesca served as a Process Analyst for Acquisition & Post Sales at H3G, where responsibilities included optimizing customer care processes for sales support. Beginning a career in customer service at CCSud Partner H3G, Francesca progressed to Team Leader, overseeing a team dedicated to achieving business objectives in both consumer and business markets. Francesca holds a degree in Communication Sciences from the University of Salerno.