Michael Jordan Bongon

Michael Jordan Bongon, CLSSYB, is a seasoned hospitality professional with extensive experience in hotel operations and management. Currently serving as Housekeeping Manager at Winford Manila Resort and Casino since January 2019, Michael is responsible for maintaining cleanliness and order throughout the facility, employing comprehensive audit methods. Previous roles include Duty Manager at The Luneta Hotel, Operations Manager, and Duty Manager at Roxaco Vanguard Hotels Corporation, where coordination across departments was key. Michael also held positions at EMI Group of Hotels and Palm Group of Hotels as Operations Supervisor and Account Manager, respectively, focusing on housekeeping and sales growth. Early experience includes guest services at Marriott International and client management at El Cielito Hotels, as well as positions in customer service at SM Supermalls and Jollibee Foods Corporation. Michael holds a Bachelor's degree in Hotel and Restaurant Management from the University of Manila.