Sonja Mattila

Sonja Mattila has a diverse work experience spanning from 2010 to the present. Sonja started their career as a Customer Service representative at Ben & Jerry's in 2010 and later worked as a Salesperson at Intersport Finland Oy from 2010 to 2013. Sonja returned to Ben & Jerry's in 2013 for a short period in Customer Service.

In 2014, Sonja joined Nordea where they served as a Customer Production Officer in the Cards Processing department, handling customer service tasks and daily office responsibilities. Sonja then transitioned to the Fraud, Risk & Compliance division within Nordea, focusing on customer service, data entry, and daily banking tasks in 2015. Sonja continued in a similar role in 2016, also providing assistance to public authorities and translating dispute forms.

Sonja joined Capgemini as a Junior Analyst in 2018, where they worked on a large IT project for an international financial company, specializing in data analysis and process development. In 2019, they joined HR Solutions Finland Oy as an HR Trainee for a brief period before moving to Wippii Work Oy.

At Wippii Work Oy, Sonja held various HR roles, starting as an HR Consultant in 2019. Sonja then progressed to become an HR Manager from February 2020 to November 2021. Finally, they assumed the position of Human Resources Director in January 2021, where they continue to work.

Overall, Sonja Mattila has gained extensive experience in customer service, HR, and data analysis throughout their career.

Sonja Mattila completed their Bachelor of Science (Business Administration) from the University of Vaasa in 2016. Sonja then pursued a Master of Science (Business Administration) with a specialization in Human Resources from the same university, which they completed in 2019. Before attending the University of Vaasa, Sonja Mattila attended Helsinki Business College, although the specific dates are not provided. Prior to that, they completed their secondary education at Lauttasaaren Lukio in 2010.