Nam Nguyen

Nam Nguyen is a skilled IT professional with extensive experience in system administration, network management, and technical support. Currently serving as an L2 System Administrator at Wipro for L’Oréal, Nam has previously held various roles including Tier 3 Systems Engineer at Incedo Inc., where expertise in enterprise point-of-sale systems and software release lifecycles was demonstrated. Other positions include IT Network and Systems Administrator at ShipMonk, where network infrastructure was designed and implemented, and IT Analyst at C3i Solutions, providing technical support to a global customer base. Nam's career began in customer service roles, including as a Relationship Banker at JPMorgan Chase & Co. and Solutions Specialist at Verizon Wireless. Educational credentials include two Master of Arts degrees in Psychology from American Public University and a Bachelor’s degree in Psychology from William Paterson University. Additionally, Nam holds PMP® and CSM® certifications, indicating proficiency in project management and Agile methodologies.