Rahul Jadhav is an experienced IT professional with a focus on IT Service Management, currently serving as Deputy Manager at Wipro since August 2025, where responsibilities include leading ITSM processes and stakeholder management. Prior to this, Rahul held the position of Lead ITSM and Digital Operations at Chain IQ Group AG from October 2021 to August 2025, overseeing service management system configuration, business process analysis using ITIL methodology, and facilitating service performance criteria negotiations. Rahul's career also includes a role as Senior ITSM Consultant at Capgemini, managing a team focused on Problem and Major Incident Management, as well as serving as Incident Problem Manager at Cybage Software, which involved application support and ITSM service improvement. Rahul earned a Bachelor of Commerce degree from Ness Wadia College in July 2014.
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