Robbie Flood is an IT Operations and Service Support Manager with 20 years of experience in a leading financial institution, specializing in Technology Infrastructure across various domains such as Data Centres and Networks. Currently, Robbie serves as the IT Operations Manager and Service Management Process Owner at Wipro, overseeing operations and service delivery for the AIB account. Previously, Robbie held roles at AIB, including Operations Support Manager and Incident & Problem Manager, where achievements included developing an online reporting tool that significantly reduced paper usage and costs. Known for strong leadership and mentoring abilities, Robbie has a proven record of implementing ITIL best practices and enhancing operational efficiencies.
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