Shan H is a Program Manager at Wipro Ltd, where they oversee ITIL processes, managing events and incidents across the infrastructure and application landscape. With expertise in Customer Relationship Management, Shan surpasses delivery and service quality norms through effective communication and project management. Previously, they served as a Senior Project Manager at Ind Innovation Private Limited and held the title of Senior Associate at 3i Infotech Ltd. Shan is skilled in various areas, including project management, asset management, and customer support.
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