Sandhya Yerramsetty

Customer Experience and Retention Manager

Sandhya Yerramsetty is a retention and growth strategist with over seven years of experience in SaaS, telecom, ecommerce, and subscription industries, specializing in product management, product marketing, and customer retention. They currently lead retention strategy and analytics at Receptive Inc., focusing on cohort performance and lifecycle mechanics. Sandhya previously held various positions, including AVP of Customer Retention & Engagement at IncNut Digital, and has demonstrated success in reducing churn by 30% and increasing customer loyalty through targeted strategies. They earned a Master of Arts in Mass Communication & Journalism from Osmania University.

Location

Toronto, Canada

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