Ekta Badiyani

Ekta Badiyani has extensive experience in customer engagement and support, currently serving as Director at Wiser Solutions, Inc. since May 2017, where responsibilities include overseeing global Customer Engagement, Customer Support, and CX Operations. Prior roles include Senior Manager and Manager at IndiaBoulevard, Customer Success Manager at HealthCrowd, and multiple program management positions at Hughes Network Systems, where complex project management and strategic development were key responsibilities. Ekta's career began at Xerox as a Junior Business Analyst, and early experience includes internships at the National Foreign Language Center and the IRIS Center at the University of Maryland. Academic qualifications include a Master’s degree in Information Management from the University of Maryland and a Bachelor’s degree in Information Technology from the University of Mumbai.