M. Joanna Mora

Client Success Manager at Wishlist

M. Joanna Mora has a diverse work history spanning over two decades. M. Joanna currently works as a Client Success Manager at Wishlist, a role they started in May 2022. Prior to this, they served as the Director of Sales & Partnerships at EF Go Ahead Tours from March 2020 to November 2021.

Before joining EF Go Ahead Tours, M. Joanna Mora held positions at OpenTable and Globus family of brands. At OpenTable, they worked as the Manager of Business Development from August 2019 to March 2020. In this role, they developed a team of Business Development Managers, exceeded sales goals, and prioritized customer satisfaction.

During their time at the Globus family of brands, M. Joanna Mora held various roles, including Director of Customer Sales & Specialty Markets from August 2016 to May 2019, National Group Sales & Specialty Markets Manager from August 2011 to August 2016, Manager of Emerging Markets from June 2009 to August 2011, Supervisor of Group Sales and Emerging Markets from January 2006 to June 2009, and Sales and Marketing Coordinator from January 2004 to January 2006. Throughout these roles, they implemented strategic sales campaigns, oversaw departments and teams, and implemented processes to enhance sales productivity.

M. Joanna Mora's career began with a six-week internship at Marriott International in April 2000. This internship was part of their Travel Agent Certification program with Warren Tech, where they gained experience in various hotel departments.

Overall, M. Joanna Mora has demonstrated a strong track record in sales, partnerships, customer success, and leadership throughout their career.

M. Joanna Mora holds a Bachelor of Arts (BA) degree in Communication from Regis University. Additionally, they have obtained several certifications from LinkedIn, including "Bystander Training: From Bystander to Upstander," "Communicating Across Cultures," "Communicating about Culturally Sensitive Issues," "Confronting Bias: Thriving Across Our Differences," "Diversity, Inclusion, and Belonging," "Diversity, Inclusion, and Belonging for All," "Skills for Inclusive Conversations," and "Unconscious Bias." M. Joanna also possesses a leadership certification from Regis University.

Links

Previous companies

OpenTable logo
Marriott International logo

Timeline

  • Client Success Manager

    May, 2022 - present

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