Christy Logan Smith

Christy Logan Smith has extensive work experience in customer service and management. Christy began their career in 2002 at Sprint, where they worked as a Supervisor - Business Care and Sprint Worldwide. In this role, they managed a team of 20 agents and provided coaching and mentoring. Christy also served as a Sr. Executive Analyst, where they trained and mentored executive services analysts and ensured quality assurance for written correspondence.

In 2014, Christy joined Wisteria as a Customer Experience Manager. Christy was responsible for the optimal functioning of the department and achieving customer service standards. Christy solved complex problems and delivered simplified solutions for all customer touchpoints across Customer Service, Home Services, and Retail Services groups.

Overall, Christy has demonstrated strong planning, organizational, and problem-solving skills throughout their work experience.

Christy Logan Smith earned a Bachelor's Degree in Multi/Interdisciplinary Studies from the University of Houston-Downtown between 1997 and 1999. Christy later pursued a Master of Business Administration (MBA) from Walden University, completing their studies from 2007 to 2009.