Brooke Thomas is a seasoned customer success professional currently serving as a Customer Success Manager at Luminary since December 2024. Prior experience includes roles at Zoe Financial from April 2021 to December 2024, where Brooke progressed from Account Executive to Senior Account Executive, Team Lead, and ultimately Client Success Manager. Brooke's career began at L3Harris Technologies, working as a Senior Associate in Client Services Management and Customer Engagement Specialist from March 2020 to April 2021. Additionally, Brooke held positions at ADS, Inc. as an Inside Sales Representative and Customer Loyalty Associate from May 2018 to March 2020. Brooke earned a Bachelor's Degree in Business Administration and Management from Old Dominion University between 2015 and 2018.
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