Kathleen Cui is an experienced professional with a diverse background in business operations, customer success, and content strategy. Currently serving as the Head of Enablement and Head of Customer Success at Persona since August 2019, Kathleen previously held significant roles at Scale AI and Coursera, where responsibilities included leading teams in content acquisition and strategic partnerships. Kathleen's earlier career includes work as a Corporate and Technology Transactions Associate at Latham & Watkins, and internships in legal and economic research. Kathleen holds a Juris Doctor from Harvard Law School and a Bachelor of Science in Economics from the Massachusetts Institute of Technology.