Claire Shortall

Claire Shortall is a skilled professional with extensive experience in customer experience and account management, currently serving as a Business Consultant at Wittel since April 2021. In this role, Claire conducts assessments to identify client pain points and performs quantitative and qualitative analyses to inform improvement strategies. Previously, Claire held positions as a Customer Success Manager and Account Manager at Wittel, managing client accounts and ensuring successful onboarding and engagement with SaaS solutions. Earlier experience includes bilingual conference call assistance and image editing at CasaDois Editora. Claire holds a Bachelor's degree in Editing and Publishing and a Postgraduate degree in Communication and Image Production from Universidade Presbiteriana Mackenzie.