Wittel
Claire Shortall is a skilled professional with extensive experience in customer experience and account management, currently serving as a Business Consultant at Wittel since April 2021. In this role, Claire conducts assessments to identify client pain points and performs quantitative and qualitative analyses to inform improvement strategies. Previously, Claire held positions as a Customer Success Manager and Account Manager at Wittel, managing client accounts and ensuring successful onboarding and engagement with SaaS solutions. Earlier experience includes bilingual conference call assistance and image editing at CasaDois Editora. Claire holds a Bachelor's degree in Editing and Publishing and a Postgraduate degree in Communication and Image Production from Universidade Presbiteriana Mackenzie.
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Wittel
Somos uma CX Company que tem profundo conhecimento da interação entre clientes e empresa. Com 30 anos de história no mercado de tecnologia, oferecemos soluções customizadas que focam no equilíbrio entre resultados de negócio e eficiência operacional com qualidade. A partir de um conjunto de ações estratégicas que funcionam em diversos segmentos, seguimos evoluindo junto aos nossos parceiros. Para isso, contamos com um time de especialistas preparados e capazes de entender os desafios de cada negócio, sempre com transparência e comprometimento