Michelle Rodriguez is an experienced professional in customer success and hospitality management with a robust career spanning over a decade. Currently serving as the Scaled Success Manager at Wix since April 2021, Michelle has taken on various leadership roles, including Team Lead and Customer Success Manager. Prior experience includes a Customer Success Manager position at simpleshow, and significant roles at Brightline Trains, where responsibilities encompassed director-level oversight of hospitality and station operations. Michelle’s tenure at Levy Restaurants involved multiple managerial roles at the American Airlines Arena, while early career stages included catering management at Aramark, Citi Field. Michelle holds a Bachelor of Technology degree in Hospitality Administration/Management from City Tech, CUNY, obtained in 2013.
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