Donald Patterson

Donald Patterson currently serves as the VP of Global Customer Support & Escalations at Wiz, where responsibilities include leading a team to enhance customer experiences and ensure secure cloud operations. Prior to this role, Donald was the VP of Global Customer Reliability Engineering at Sysdig, focusing on creating world-class customer experiences in post-sales technical service delivery. Earlier experience includes a Staff Technical Support Engineer position at Nimble Storage, where expertise was applied in solving complex digital storage issues, and an Escalation Engineer role at NetApp, emphasizing technical leadership and support. Donald holds an Associate of Science degree in Network Administration from Daytona State College.